- You may return most new, unopened items within 15 days of the original invoice.
- All returns are subject to a 15% restocking fee.
- All seals/wrappers must be in original condition.
- If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
- When returning or exchanging an item, write "Return" or "Exchange" as appropriate on the outside of the package. For your protection, we recommend that you use UPS or Insured Parcel Post for your shipment, with tracking. We cannot make refunds or exchanges for lost items without verifiable proof of delivery.
We can ship to virtually any address in the United States. Products cannot be shipped outside the United States.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.