Web Site Privacy Policies
Volhard Dog Nutrition
We recognize that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site. The Site is operated by Volhard Dog Nutrition.
If you have questions or concerns regarding this statement, you should first contact our site coordinator at [email protected] or by postal mail to:
Volhard Dog Nutrition, 131 Kenilworth Road, Marlton, NJ 08053
In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Volhard Dog Nutrition requests identifying information when you:
• Register on any of our web sites.
• Place an order.
• Provide feedback to an online survey or tell us about an idea or suggestion.
• Participate in a rebate program, contest, or other promotional offer.
• Request a SPECIAL SERVICE
• Request information or files from technical support or customer service.
In these instances, Volhard Dog Nutrition will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.
What Volhard Dog Nutrition Will Do With Your Information
If you choose to give us personal information for any of the purposes above, this information is retained by Volhard Dog Nutrition and will only be used by Volhard Dog Nutrition to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
What Others May Do With Your Information
Volhard Dog Nutrition does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Volhard Dog Nutrition may use agents or contractors who will have access to your personal information to perform services for Volhard Dog Nutrition (i.e. database maintenance, etc.), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Volhard Dog Nutrition. In addition, Volhard Dog Nutrition may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.
Volhard Dog Nutrition On-line Store
The Volhard Dog Nutrition On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.
When purchasing products through our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.
Third Party Links
volharddognutrition.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.volharddognutrition.com, Volhard Dog Nutrition cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
Children's Privacy Protection
Volhard Dog Nutrition is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Changes to this Policy